Sales Assistant, Fashion Retail Experience, UK

I have a range of retail experience within the fashion industry.

Sales Assistant:

  • Jack Wills Clothing 2011- 2014
  • Aubin and Wills Designer Clothing ‘pop-up’ store 2012
  • Monsoon & Accessorize Clothing and Accessories 2010
  • Oasis Clothing 2010

Key skills and roles:

  • Excellent customer service 
  • Sales ability, brand and product knowledge 
  • Visual merchandising and window displays 
  • Logistical and operational management of stock including stock deliveries,  replenishment, seasonal change overs and organization of stock room 
  • Brand ambassador and implementing best practice 
  • In-store events and promotional campaigns 
  • Handling enquirers, complaints and resolving issues
  • Liaising with other stores over stock enquirers
  • Compiling online orders
  • Able to multitask between multiple roles during hire pressure situations, e.g. Christmas sales
  • Assisting customers with new technologies, for example, using in store Ipads to make orders and follow the brand on social media accounts
  • Working the sales desk, handling returns, exchanges and gift wrapping
  • Managing the fitting rooms